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Service System

after sakes service
Technical Consultation: If you got any problems when using the machine, please feel free to contact us, we provide  online service from Monday to Friday. You can also call us, our engineer will provide customized technical support for you. 
Provide enough information about machine to customer for selection.
Provide customer suitable and useful suggestion based on their requirement.
After-sale service
Provide technical guidance for use and installation of machine, deal with after-sale question properly.

Operation Training Service 
Many customer maybe will worry about the operation of machines. In fact, there is no need for clients to worry about this question. In order to sovle the problem of operation, LONGER Machinery had supplied different solution. 
(1) For Single Machines: We can solve the operation problem by Phone, Email, Whats APP, Skype, Live Telecast, Video etc. It is easy to operate machines. 
(2) For Whole Production Line: If customers need, LONGER Company will send engineers to customers’ factory to install the whole production line. And also can teach your workers to operate machines until they can operate well. 

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